Tuesday, February 22, 2022

TQM standards

 

Total Quality Management Standards 

Updated on 23.02.2022


All the standards, tools, techniques, methods, concepts, practices implemented for Quality, Environmental, safety, information security are come under  the ambarella Total Quality Management (TQM). TQM is a such a broad term. It includes both implementation and certification programs of these standards. 

Most of these TQM standards are published by International Organization for Standardization (ISO). Refer link: https://www.iso.org.

National standard institutes/ national agencies of many countries have published their own TQM related standards.   


Most popular TQM management system certification standards are listed below... 

ISO 9001     : 2015  Quality Management System (QMS for all sector)
IATF 16949   : 2016 Quality Management System (QMS for Automotive Sector)
ISO 13485     : 2016 QMS for Medical Devices
AS 9100D      : QMS for Aerospace Sector
ISO 14001     : 2015 Environmental Management System (EMS)
ISO 45001     : 2018 Occupational Health & Safety Management System (OHSMS)
ISO 22000     : 2018 Food Safety Management (ISO & FSSC)
ISO 17025/NABL : 2017 QMS for Laboratory
CMMI-DEV  : 1.3 Capability Maturity Model for software Development
ISO 27001      : 2013 IT security Management
IMS                : Integrated Management System (implementing multiple standards)
ISO 50001      : 2018 Energy Management

    TQM includes the following core tool standards from IATF (International automotive Task force-automotive sector)...  

    • APQP (Advanced Product Quality Planning)
    • PPAP (Production Part Approval Process)
    • FMEA (Failure Mode and Effects Analysis)
    • SPC (statistical Process Control)
    • MSA (Measurement Systems Analysis)

    TQM includes the following training and certification for employees   

    • Six-Sigma Green Belt
    • Black Belt Certification 
    • Internal auditor training and certification 
    • Awareness training of employees in TQM standards/concepts 

    TQM is implemented in most of the business sectors... 

    • Manufacturing sector
    • Trading/Service sector 
    • IT/Software 
    • Government sector
    • Pharmacy
    • Education 
    • Hospital 
    • Insurance and finance sector  
    • Construction    
    • other business sectors 

      TQM covers the following tools/techniques/methods/practices... 

        +Vision, Mission, Policy and Objectives 
        +Business Plans & strategic plans
        +Process Mapping documents/Process Maps/Process flow diagrams
        +Turtle Diagrams
        +Organization charts & Responsibility & authority document
        +Quality Manual for QMS
        +Environmental System Manual for EMS
        +Safety Manual for OHSMS
        +Integrated Manual (combined manual for multiple standards)
        +Supplier Quality Manual
        +Procedures Processes-wise or activity-wise
        +Risk assessment study for QMS
        +Procedures-Department-wise/function-wise
        +Process Modules
        +Aspect-Impact study for EMS
        +HIRA study for OHSMS
        +GAP analysis reports
        +SWOT analysis report
        +HACCP document-For food safety
        +GMP Document-for food safety
        +Contingency Plans
        +Continual improvement project/case study reports
        +Application of statistical techniques and tools
        +Six-Sigma project documentation/case study reports
        +Check sheets/inspection reports
        +Data collection sheets
        +Various records required to comply the standard's requirements 
        +Process routing card
        +Sampling Plan
        +Work instructions/Operation standard/Standard Operating Procedure-SOPs          Operation        Control Procedures (OCPs) 
        +Process Flow charts
        +Quality Plans/Control Plans
        +APQP
        +PPAP
        +Design FMEA (DFMEA)
        +Process FMEA (PFMEA)
        +MSA study reports
        +SPC Control Charts
        +SPC Process capability study reports         +MTBF Analysis
        +MTTR Analysis 
        +Change Management (Engineering changes and Process changes/4M changes)
        +Risk Assessment Reports for QMS
        +Contingency Planning and Abnormality Handling 
        +Configuration Management & Obsolesce Parts Management   
        +Aspect Impact study for EMS
        +HIRA for OHSMS
        +Process qualification/validation reports
        +HACCP (for food safety)
        +Good Manufacturing Practices (GMP) (for food safety)
        +Overall Equipment Effectiveness (OEE)
        +Cost of Poor Quality (COPQ)
        +Kaizen
        +Poka-yoke/Mistake Proofing
        +Skill Mapping/Skill Matrix
        +Post training evaluation methods
        +Product NC reports/8D/CAR/CAPA/Problem solving methods
        +Emergency Evacuation Map
        +Legal register
        +5s Sign boards and yellow line markings
        +Internal Auditing and Internal audit reports for various standards 
        +Objectives/Process Measures/KPIs/Performance Indicators 
        +Objective trend charts/graphs
        +Management review & Minutes 
        +Format templates for these TQM tools/concepts




        CONTACTS 

        S.GIRIDHARA
        Chief Consultant/CEO 
        Gravity Standards
        Mobile : +919442248124,  +916381889582
        No-5, Kutralam Nagar, Kovaipudur, Coimbatore 641042, Tamilnadu, India.
        email : 607014@gmail.com


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