Indicators
of the absence of system (QMS)
•
In-consistent performance
•
Undefined, unplanned
and uncontrolled activities
•
Performance depends
on the individual’s brilliance
•
Close and tight supervision
is required
•
Work hard but
negligible results
•
Weak communication process among the
employees/with customers
•
Line
rejections/reworks or line stoppages
•
Everybody under
pressure & arguments
•
Demotivated
members, fire fighting & Low job satisfaction
•
Search everywhere
for everything
•
Delivery delays
•
Customers frequent
calls/pressure/complaints/customer returns
•
No improvements/growth
•
Losses (financial
and non-financial)
Indicators
of the presence of system (QMS)
•
Business is done in a professional way
•
Culture is built and implemented that ensure quality
in all processes
•
Processes are carried out under a controlled
environment
•
Customer satisfaction is ensured
•
Systems and Procedures lead employees to execute work
independently
•
The system prevents defects from happening (eliminates
risks)
•
Responsibilities and authorities of employees
are defined
•
If defect occurs, correction/corrective action process
is followed
•
Quality problems are resolved without any delay
•
Lesser supplier/in-house/customer end nonconformities
•
Lower cost of poor quality
•
High organizational performance
•
Lesser losses and Improves profit
•
A Place for everything and everything in its place
(5s)
•
Environment for learning and knowledge sharing
•
An effective communication system (internal and
external) is in place
•
Continual improvement is visible
Contact
S.GIRIDHARA
Chief Consultant/CEO
Mobile : +919442248124, +916381889582
email : 607014@gmail.com
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